Terms of Service

Last Updated: May 28, 2026

Welcome to SOTE. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site or purchasing our products.

1. General

This website is operated by SOTE. Throughout the site, the terms “we,” “us,” and “our” refer to SOTE. By visiting our website and/or purchasing from us, you engage in our service and agree to these Terms of Service.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

We strive to ensure all product descriptions, pricing, and information are accurate. However, we do not guarantee that all content on the site is complete, current, or error-free.

Because fragrance is personal and may vary based on body chemistry and preference, individual scent experiences may differ.

3. Pricing & Payments

All prices are listed in USD. We reserve the right to change pricing at any time without notice.

Payments are processed securely through trusted third-party providers. We do not store your payment information.

4. Shipping

Processing and shipping times may vary based on demand and product availability.

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for lost packages due to incorrect addresses provided by the customer.

5. Returns & Refunds

We want you to love your purchase. If you are unsatisfied with your order, we offer returns within 30 days of delivery.

To be eligible for a return:

• Items must be returned within 30 days of receiving your order
• Products must be unused or gently used
• Items must be returned in their original packaging when possible

To request a return, please contact us with your order number and reason for return.

We reserve the right to deny returns that do not meet our return policy requirements.

6. Intellectual Property

All content on this website, including logos, branding, images, product names, graphics, and text, is the property of SOTE and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

SOTE shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

Customers are responsible for reviewing product ingredients and checking for allergies or sensitivities before use.

8. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.

10. Contact Information

For questions regarding these Terms of Service, please contact us at:

Email: support@sotescents.com
Business Name: SOTE

Thank you for supporting SOTE and our mission to create fragrances that reflect faith, grace, and intentional living.